Melia Casa Maya Location
Blvd. Kukulkan Km 5.5, Cancun, MexicoGuest reviews
Guest reviews are submitted by our customers after their stay at Melia Casa Maya
Patrick
2022-05-11
Fairly clean hotel, exceptionally comfortable beds, astonishing breakfasts and kind staff. Updated room and helpful communication with the staff.
Antoine
2021-12-11
Hotel is absolutely fabulous and fairly clean. The rooms are brand-new and elite, with a shower, a hair dryer and bath sheets.
Barbara
2021-08-04
Everything was very clean, liked our very pleasant stay. The view from our newly remodelled room was beautiful.
Jean
2022-04-11
The staff is decent, the breakfast savoury, the ocation is top short walk to Close to getting to restaurants, Casa Maya, decent beach. The service at the restaurant is good...
Pete
2021-03-26
Perfectly fine place with INCREDIBLE views. Very satisfying breakfast, excellent service. The pool is clean.
Marcel
2021-09-04
Beautiful rooms, great beds, varied breakfast. Restaurant was outdoor and tidy. No reason to complain, thank you for a really nice stay.
Angela
2022-05-11
You guys made my stay really really nice. The staff was accommodating & everything was fine. It was located in a secure area. I loved that the room was absolutely fabulous and had 2 double beds. The food was outstanding and with plenty of options.
Rachel
2021-02-26
room was quiet, stunning location and breakfast was particularly nice. amazing view, a nice balcony, good bed, too.
Nothing, all was good.
Thomas
2020-08-14
on-site restaurant coco loco was a bonus, had dinner there.
That drinking water was missing.
Bobby
2020-01-25
Helpful staff onsite. Easy access to a ferry port❤
8.0 
Review score
Based on 184 reviews
Main Features
Melia Casa Maya Amenities
-
Main
No smoking on site - Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Private beach
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
-
Dining
Electric kettle - In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Packed lunches
-
Leisure
Indoor swimming pool - Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Fitness centre
- Water sports
- Tennis court
- Pool with view
- Shallow end
-
Melia Casa Maya Guest Services
Paid shuttle service - Valet parking
- Housekeeping
- Laundry
-
Room Comforts
Air conditioning - Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
- Free toiletries
- Flat-screen TV
- Children's menu
- Children's pool
- Water slides
- Children's play area
- Toys
- Kids club
Rooms
Frequently asked questions
- During your stay at Casa Maya, you can dine at La Veranda restaurant, which serves American cuisine.
- Casa Maya is just a stone’s throw away from the city’s key locations and sites, including Scuba Cancun and Jardin del arte.
- For a room in Casa Maya Cancun, you will spend approximately $152.
- Casa Maya offers Wi-Fi throughout the property.
- The closest airport is Isla Mujeres and it is placed within 10 miles from Casa Maya Cancun.
- Popular spots near Casa Maya include Avenida Kukulkan, Cancun Center, Coco Bongo, among others.
- Payment methods in Casa Maya Cancun include:
- Discover
- iDeal
- Casa Maya has such facilities as a spa area, an outdoor swimming pool and a sunbathing terrace.
- Some rooms of Casa Maya welcome guests with the following facilities:
- a seating area
- a work desk
- a kitchenette
- a dining area
- a balcony
- coffee/tea making equipment
- a dressing area
- ironing facilities
- smoke detectors
- a separate toilet
- an electronic key card
- At Casa Maya Cancun check-in is open after 2 PM, and check-out is until 11 AM.
- Yes, some rooms of Casa Maya do have an workspace.
- Yes, there is an elevator in Casa Maya Cancun.
